problems whit my grand-parents pc

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problems whit my grand-parents pc

Postby DarkEmoAngel » Wed Oct 22, 2014 1:43 pm

hey guys,

my grandma her pc will not open internet, it connects but it will not open chrome :/ even explorer will not open

help me pls
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Re: problems whit my grand-parents pc

Postby MaTT » Wed Oct 22, 2014 2:26 pm

Can you more descriptive?
When you open IE or Chrome, does it show the window then close? Does it not open at all? Does it open but only show a white screen?

If it only shows a white screen then chances are you're not connected to the router or your router isn't connected to the internet. If it doesn't open at all, you should try restarting your computer or reinstalling it. If it opens then closes then there may be something on your computer blocking it like an anti-virus.
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Re: problems whit my grand-parents pc

Postby DarkEmoAngel » Wed Oct 22, 2014 2:36 pm

doesn't open at all,no error just nothing and ok i gonna reinstall it and then restart the computer
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Re: problems whit my grand-parents pc

Postby Mashood » Wed Oct 22, 2014 3:03 pm

Well so i have this problem like 20% too
The reason of this problem is about your host..
whenever you open chrome it says in right bottom "Resolving host"
but it doesn't receives anything yet
So just reboot in order to fix it
hope it works
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